Privacy Policy
Welcome to Kuku by Jikoni. We value your privacy and are committed to protecting the personal information of our corporate clients, office managers, production companies, and private gathering hosts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online ordering systems, or submit a catering inquiry form.
1. Information We Collect
To provide seamless, large-format catering services, we collect information directly from you through our website and third-party vendor integrations. This includes: Contact and Corporate Information: Names, company names, email addresses, and phone numbers provided when you submit a catering inquiry form or sign up for our newsletter lists. Order and Event Details: Menu item choices, modifiers, portion selections, and event dates processed through our system. Delivery and Location Data: Specific physical delivery addresses provided to determine if your location falls within our standard 10-mile delivery perimeter from our Arts District kitchen, or to quote drop-off services outside that zone. Payment Information: Payment transactions processed securely through our Point of Sale (POS) system.
2. Third-Party Platforms and Data Sharing
We partner with reliable technology platforms to run our day-to-day operations efficiently. Your data may be shared with or processed by the following entities:
Website and Menu Management
Our website utilizes the Wix platform template and built-in site tools. Wix handles backend site architecture and metadata processing to assist our team with search engine optimization (SEO) and site discovery.
Point of Sale & Invoicing
Online ordering, customer modifier selections, automated catering inquiry forms, and invoicing are handled securely through Toast.
Event Drops and Pre-Orders
For specialized event series, ticket purchases and pre-orders are managed through the Hotplate platform.
Delivery Dispatch
When you select the delivery service tier within our 10-mile radius, your delivery details are shared with automated dispatch partners (such as DoorDash) to collect and secure your catering boxes for transport.
3. How We Use Your Information
We use the information we collect to maintain a highly structured and dependable workflow for your events. Specifically, we use your data to: Process your large-format catering orders, generate accurate invoices, and coordinate scheduled pickup or delivery intervals. Communicate updates regarding your custom orders or respond directly to specialized event requests. Distribute targeted, skimmable email outreach campaigns to industry contacts, production managers, and subscriber list members with our digital menus. Improve our web performance, monitor search crawls, and refine our site structure so clients looking for premium AfriCali catering can find us easily.
4. Security of Your Data
Digital safety is treated with the same level of care as our physical operations. While no digital method is entirely flawless, we restrict internal access to your corporate email files and use secure, compliant payment networks through Toast and Hotplate to minimize data risks.
5. Cookies and Tracking
Our website utilizes standard cookies provided through Wix to monitor traffic flow, remember user menu preferences, and gather basic analytic insights that inform our localized search capabilities. You can manage or disable cookie settings directly within your web browser parameters at any time.
6. Your Rights and Choices
You hold full control over how you receive correspondence from our kitchen team: Email Opt-Outs: You can unsubscribe from our recurring production updates or community newsletters at any time by selecting the "Unsubscribe" link at the bottom of our email templates. Data Correction: You may contact us directly to update placeholder details, correct an office delivery address, or alter a pending catering inquiry before your final invoice is settled.
7. Contact Us
If you have specific inquiries regarding this Privacy Policy, your customer reviews, or data sharing practices across our sister brands, please reach out to us via our primary contact channels listed on our main landing page footer navigation.